FAQ's

Frequently Asked Questions 

What kind of products do you sell?

We offer a wide range of premium fashion accessories for women, including:

  • Handbags
  • Backpacks
  • Shoulder Bags
  • Crossbody Bags
  • Hobo Bags
  • Satchels
  • Travel Bags
  • Totes
  • Clutches & Wallets
  • Cosmetic Bags
  • Fashion Accessories (belts, agendas, etc.)
Do you sell branded products?


Yes! We offer products from top designer brands including Louis Vuitton, Chanel, Gucci, and more.

Can I track my order?


Absolutely. Once your order is shipped, you’ll receive a tracking number via email or SMS so you can monitor your delivery.

How long does delivery take?
  • Domestic orders (within Pakistan): 3–7 business days
  • International orders: 7–14 business days

    Delivery times may vary based on your location and courier service
Do you accept returns or exchanges?

Yes, we accept returns and exchanges within 7 days of delivery, as long as the item is unused, in its original condition, and with all tags attached.

What if I receive a wrong or damaged item?

We’re sorry! If you receive a wrong or damaged item, please contact us within 48 hours of delivery with photos. We’ll resolve the issue as quickly as possible.

Can I cancel my order?

You can cancel your order within 12 hours of placing it. After that, the order is processed and cancellation may not be possible.

What payment methods do you accept?

We accept major debit/credit cards, PayPal, and Shopify Payments. All transactions are 100% secure.

Do you offer any discounts or promotions?

Yes! We run seasonal promotions and exclusive discounts. Stay updated by subscribing to our newsletter or following us on social media.

How can I contact customer support?

You can reach us through our Contact Us page