RETURN & EXCHANGE

 

We offer 14 days hassle-free returns & exchange. Return Policies may vary based on products and promotions.

1) Refunds for Prepaid orders would directly be initiated to source account and COD order will be refunded in the form of COUPON CODE ONLY

2) Defective Products, Wrong Products or Damaged Products issue should be raised within 24 hrs of delivery

3) All Orders wherein FREE Products included are not eligible for Refund or Exchange

 

When Will I Receive The Refund or Exchange of My Return?

Returns will be refunded to the original method of payment by obtaining return authorization via phone or email. The refund or exchange will be processed within 48 Hrs after the returned item has reached us and the quality check is successful. Therefore, the refund initiation time may vary by time taken by the courier partner to deliver the return to our warehouse.

 

How Do I Check On My Return Status?

To check on your return status, please put in a return request using your Order Number or Phone No/Email. For further assistance, please contact us at customer service.

If you have specific questions about our return policy not addressed here, please email us at contact@elitefashionemporium.com